Supportive Staff Conference
University Plaza Hotel and Conference Center
September 24-25
Make your hotel reservation by September 3 to receive OLC conference rate.
If you are interested in submitting a program for this conference, please complete program form 
and submit to OLC by March 21, 2008. If you have any questions, please contact Wayne Piper, OLC Director of Professional Development.
As much if not more than other staff, support staff are challenged on a daily basis to find their place in a rapidly changing organization: the public library. The goal of OLC's 2008 Support Staff Conference is to help people transition to new levels of self awareness regarding the skill sets they need to cultivate and as they deal with the impact of technology on their daily work, challenges to the security of their work environment, ever-present issues of enhanced customer service skills, interpersonal communication, teamwork, and more. The committee seeks breakout programs in the areas listed above that will provide theory as well as motivation and practical ideas to maximize the effectiveness of support staff as they grow in their roles and in their service to all their customers---both external and internal.
Complete agenda coming in May!
