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Job Description
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| Position: | Network Assistant |
| Library/Organization: | Wood County District Public Library (WCDPL) |
| City: | Bowling Green |
| Salary Range: | $15.39 to $17.95 |
| Requirements: |
37.5 hours per week; $15.39 to $17.95 per hour DOQ; benefits include health insurance and vacation/sick leave.
QUALIFICATIONS:-
Completion of Associate’s degree in computer technology or related field
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Minimum 2 years of experience with applicable PC computer maintenance, Microsoft networking, and Microsoft operating systems; or an equivalent combination of training and experience.
- Ability to work a varied schedule.
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Must maintain valid State of Ohio driver’s license; must maintain insurability according to Library policy.
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Background check required.
ESSENTIAL FUNCTIONS OF THE POSITION:-
Assists Network and Systems Administrator in providing technical computer network support to Library staff and general public.
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Assists staff in resolving networking problems and answers technical questions.
- Participates in development of IT policies and procedures.
- Performs upgrades as assigned.
- Corrects and/or repairs minor system problems as assigned in an accurate and timely manner.
- Assists in maintaining, installing, and repairing computer hardware.
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Responsible for resolving technical issues at all WCDPL locations including Walbridge branch and the bookmobile.
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Assists with special projects as assigned.
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Assists and/or teaches Library patrons in computer systems use as needed.
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Provide server support and maintenance.
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Provide end user help desk support for staff.
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Provide support of the PC time and print management software.
- Perform web site development and web site maintenance tasks.
- Perform daily, weekly, and monthly routine tasks.
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Provide network support including network equipment and monitoring the WAN.
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Maintains and installs computer hardware including minor repairs.
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Maintains software, installs and upgrades software applications, troubleshoots problems.
- Maintains inventory, prepares replacement schedule, for equipment.
MINIMUM ACCEPTABLE CHARACTERISTICS:(*Indicates developed after employment) Knowledge of:-
Library policies and procedures*
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Library goals and objectives*
- computer operating systems/procedures
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Computer science or data processing
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Microsoft Office applications (e.g., Word, Excel, Access, PowerPoint, etc.);
Desktop publishing applications
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Server applications
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Data analysis
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Correct use of grammar, punctuation, and spelling
- Office practices and procedures.
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Advanced experience with PC networking, programming, LANs and WANs.
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Experience with Windows products.
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Knowledge of telecommunication systems.
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Good communication skills.
QUALIFICATIONS and NECESSARY KNOWLEDGE, SKILLS and ABILITIES: (Applicants without required qualifications need not apply)
Course work in Computer Science, Computer Information Systems or Information Technology, or equivalent work experience.
Minimum of one pc-based certification preferred (such as A+, MCITP, and MCTS)
Microsoft Server support experience required
Experience with local and wide area networks
Experience with content management systems such as Joomla and Wiki’s preferred
Experience with web programming tools such as PHP, HTLM and/or Java
Must be willing to work flexible hours including evenings and weekends
Works cooperatively with a team
Problem solving ability and detail oriented
Excellent communication skills including customer service skills—verbal and written
Excellent organizational skills and detailed oriented
Individuals are required to abide by all guidelines and policies regarding confidentiality of data and this data may not be released without proper authorization.
Individuals with authorized access to the Wood County District Public Library System, computer resources, information system, records or files are given access to use the Library’s data or files solely for the business of the Library. Any violation of information confidentiality will result in immediate termination.
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| Send Resume To: | Open until filled.
Review of applications is on-going.
No phone calls please.
Submit letter of interest, resume, transcripts showing any degree or certification completions, and names & contact information for 3 work-related references to:
Network Assistant Search
Attn.: AJ Heilman, Administrative Assistant
Wood County District Public Library
251 North Main Street
Bowling Green, Ohio 43402
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| Deadline for Applications: | Review of applications is on-going. |
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