Go to Ohio Reference Excellence, ORE on the Web, reference trainingGo to Orientation for New Library Staff from OLCMarketing the Library web-based training

What's new in reference?
Library 2.0 and
Virtual Reference

ORE on the Web! A great way to learn reference service.
OLC provides Ohio Reference Excellence on the Web to increase access to ORE training and improve the quality of reference service in Ohio! Six self-paced modules cover the reference process, with resource links, exercises, and quizzes.

Recertification contact hours for
Renewal of Ohio Public Librarian Certification
are available for this tutorial.